Passengers still have to answer a survey on the airline sector.

Anac search criteria are used when choosing airline tickets

Published in 05/12/2021 - 13:34 By Agência Brasil - Brasília

The National Civil Aviation Agency (Anac) ends today a survey on factors and criteria used by passengers when choosing an air ticket. The proposal is to identify which aspects and information are considered relevant when purchasing the ticket.

According to Anac, the survey of Choice Factors in Air Ticket Purchase is quick, simple and can be answered in three minutes.

The questionnaire is divided into two blocks and covers items such as price, flight time, option of stopover, history of delays and cancellations, and frequent flyer program scoring.

The information collected will be used as a subsidy for possible changes in regulations. “For this reason, the broad participation of society is crucial for the quality of the results”, highlighted Anac. The survey is available on the agency 's website and social networks.

Text translated using artificial intelligence.

Edition: Maria Claudia

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